The University of Dar es Salaam (UDSM) has streamlined its academic and administrative services through the ARIS 3 UDSM login portal. The system, officially known as the Academic Registration Information System (ARIS), enables students and staff to manage core academic and financial functions online. From course registration to payments and transcripts, ARIS 3 has become the one-stop hub for academic management.
What Is ARIS 3 at UDSM?
ARIS 3 is the upgraded online platform designed to handle all essential academic records. It simplifies the way students register for courses, pay fees, and access results, while staff use it to manage administrative tasks. By logging into aris3.udsm.ac.tz, users gain access to services that used to require manual paperwork and office visits.
How to Log in to ARIS 3 UDSM
Standard Login Procedure
- Visit the official ARIS 3 UDSM portal.
- Enter your username or email address.
- Type in your password.
- Click on Login to access the dashboard.
First-Time Users
Newly admitted students receive login credentials during the admission process. Before using ARIS 3, ensure that you have completed the admissions registration and activated your account.
Password Recovery
If you forget your password, use the Recover Password option on the login page. You will need to provide your registered email to reset the credentials. Always ensure that your recovery email remains active and accessible.
Navigating the ARIS 3 Dashboard
Once logged in, the dashboard presents different modules for various tasks:
- Academic: Register courses, view results, and request transcripts.
- Payments: Generate control numbers, view payment history, and download receipts.
- Profile: Update personal details and contact information.
The dashboard is intuitive and built to ensure quick navigation to the most commonly used student services.
Course Registration through ARIS 3
Course registration is one of the most used features of ARIS 3. Students can select courses during the registration window, confirm them, and save changes directly in the system. Departmental prerequisites and course limits are enforced automatically, ensuring compliance with academic requirements.
Checking Examination Results
ARIS 3 UDSM allows students to view their exam results as soon as they are published. Results are accessible under the Academic tab. Students should also confirm that all their financial obligations are settled, as unpaid fees can sometimes block result access.
Making Payments in ARIS 3 (Using Control Numbers)
Payments at UDSM are handled using a control number system. Each transaction is uniquely identified and matched to the student’s record.
Steps to Generate a Control Number
- Log into ARIS 3.
- Go to My Payments.
- Select Create New Payment.
- Tick the items you want to pay for (e.g., tuition, accommodation, medical fees).
- Save the request to generate a control number.
- Use this control number to complete payment via the bank or mobile money.
Payment at the Bank
Students can visit participating banks and provide the control number with the exact amount. The cashier processes the payment, which then reflects in ARIS 3.
Mobile Money Payments
UDSM has integrated with major mobile networks. Students can:
- Use the operator’s payment menu.
- Enter the control number as a reference.
- Pay the exact amount displayed in ARIS 3.
Payments reflect quickly, and students receive SMS confirmations.
Cancelling Wrong Control Numbers
If a student enters the wrong amount while generating a bill, the request can be cancelled and a new control number generated before making payment.
Viewing Receipts
Once payments reflect in the system, students can check status updates and download receipts under the My Payments section.
Transcript Requests via ARIS 3
Students who need official transcripts can request them directly through ARIS 3.
Steps include:
- Log in and go to Academic → My Transcript Requests.
- Click Add New Request.
- Fill out the required form.
- Generate and pay the control number.
- Download the Transcript Request Form.
- Submit it with supporting documents at Sisal House or through the designated email.
Common ARIS 3 Login and Usage Issues
Invalid Credentials
- Check for typing errors in username or password.
- Confirm you have activated your admission account.
- Use password recovery if necessary.
Browser Problems
ARIS 3 relies on cookies. If you are repeatedly signed out, clear browser cookies and cache or try another browser.
Payment Not Reflecting
- Confirm the correct control number and amount were used.
- Allow for synchronization time.
- If unresolved, contact the accounts office with your payment receipt and control number.
Transcript Delays
Ensure that payment has been confirmed and all documents submitted correctly. If delays persist, follow up with the transcript office.
Best Practices for Using ARIS 3
- Always access ARIS from the official portal.
- Keep login credentials secure.
- Retain digital copies of payment receipts.
- Monitor announcements from your college for deadlines.
- Log out after use, especially on public computers.
Contacting Support
If issues persist after troubleshooting, students and staff can contact the university’s help desk. Always provide your registration number, control number, and supporting receipts when reporting payment issues.
Frequently Asked Questions (FAQ)
1) How do I activate my ARIS 3 UDSM account as a new student?
New students activate their account through the admission process. Once registered, they receive login credentials to access ARIS 3.
2) Can I use ARIS 3 on a mobile phone?
Yes, ARIS 3 is mobile-friendly, and students can log in through their phone browsers to manage payments, course registration, and results.
3) How long do payments take to reflect in ARIS 3?
Payments made via mobile money often reflect instantly, while bank transactions may take a few hours. If not updated after 24 hours, contact the accounts office.
4) What should I do if my password recovery email doesn’t arrive?
Check your spam or junk folder. If still missing, ensure that your registered email address is active and linked to your student account.
5) Can I change my email address in ARIS 3?
Yes, students can update their contact information under the Profile section, but it must be approved by the university.
6) Where do I collect my official transcript after requesting in ARIS 3?
Transcripts can be collected from Sisal House once ready. If you cannot collect in person, follow the university’s email submission guidelines.
7) What happens if I lose my control number before payment?
You can regenerate a control number for the same payment item in ARIS 3. Ensure you pay only against the valid control number shown in the system.
Final Thoughts
The aris 3 udsm login portal has transformed how students and staff at the University of Dar es Salaam handle academic and financial tasks. From simplified fee payments to faster transcript requests, ARIS 3 ensures efficiency and accuracy. By following the login steps, payment methods, and troubleshooting tips in this guide, every user can confidently navigate the platform.
